Discover how Timeline has helped businesses streamline their time & attendance, boost productivity, and gain full control over workforce management. Our case studies showcase practical solutions, measurable results, and the value we deliver across industries.
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A large manufacturing client reduced payroll errors and cut manual admin by 70% after implementing our biometric time & attendance solution.
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One of South Africa’s top retail chains gained real-time visibility of staff attendance across multiple branches, streamlining scheduling and compliance.
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A leading construction company improved workforce accountability and reduced time fraud by deploying rugged biometric devices on-site.
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A logistics client achieved smoother shift management and accurate overtime tracking, ensuring fair pay and higher employee satisfaction.
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In the hospitality sector, our solution ensured strict compliance with labor regulations while improving staff scheduling reliability.
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An office-based client simplified payroll integration and boosted reporting accuracy, giving HR teams back valuable hours each month.
Case Study: CBI Electric Streamlines Multi-Site Workforce Management with Facial & Fingerprint Biometrics and Sage 300 Integration
Client: Prashanta Mohunlal, Payroll Manager
Company: CBI Electric Low Voltage
Locations: Johannesburg, South Africa & Lesotho Plant
Industry: Electrical Manufacturing
Employees: 1,500
Managers Approving Timesheets: 44
Biometric Solutions: Facial Recognition (Lesotho), Idemia Sigma Fingerprint (Johannesburg)
Software Integration: Sage 300 Payroll
System Go-Live: January 2016
Overview
With operations spanning from Johannesburg to Lesotho, and over 1,500 employees across two regions, CBI Electric Low Voltage required a centralized, accurate, and scalable Time & Attendance (T&A) solution to manage time tracking, approvals, and payroll. Since January 2016, they’ve partnered with Timeline Monitoring Supplies CC to deliver a robust biometric system that integrates directly with Sage 300 Payroll.
The Challenge
CBI Electric faced several challenges typical of a large-scale, multi-site manufacturing operation:
The Solution
Timeline Monitoring Supplies delivered a customized Time & Attendance and Access Control solution tailored to the unique requirements of CBI Electric:
Biometric Time Tracking Across Two Regions
Multi-Manager Access & Approval Workflow
Seamless Sage 300 Integration
Key Benefits
Client Testimonial
“With over 1,500 employees across different countries, managing time and payroll used to be complex. Since implementing the biometric solution from Timeline Monitoring Supplies, our processes are faster, more accurate, and completely integrated with Sage 300. It’s made a big difference.”
— Prashanta Mohunlal, Payroll Manager, CBI Electric Low Voltage
Conclusion
By leveraging facial and fingerprint biometrics, combined with a smart Sage 300 payroll integration, CBI Electric Low Voltage has achieved full control over workforce data, improved approval efficiency, and payroll accuracy. Their long-standing partnership with Timeline Monitoring Supplies continues to support operational excellence across borders.
Case Study: Lil Masters Diapers Manufacturers. Secures & Streamlines Workforce Management Across 4 Branches
Client: Neeta Morar, Lil Masters Diapers Manufacturers
Industry: Diaper Manufacturing
Employees: 500+
Branches: Klipriver, Gold Reef, Omnipark, and Durban
Solutions Implemented: ZKTeco Facial Biometric System with Antipassback, Turnstile Access Control, Jarrison Time Software, Sage Payroll Integration
Implementation Date: May 2023
Overview
With a growing footprint and over 500 employees, Lil Masters Diapers Manufacturers needed a modern, secure, and efficient Time & Attendance system that could support operations across multiple sites. In May 2023, they partnered with Timeline Monitoring Supplies CC to implement a powerful solution built around ZKTeco Facial Biometric terminals, Turnstile access control, Jarrison Time Software, and full Sage Payroll integration.
The Challenge
Lil Masters faced several operational and security challenges:
The Solution
To address these issues, Timeline Monitoring Supplies implemented a comprehensive biometric access and attendance system across all four branches:
ZKTeco Facial Recognition Terminals
Antipassback Functionality
Turnstile Access Control
Jarrison Time Software
Sage Payroll Integration
The Results
Since the rollout, Lil Masters has reported significant benefits across the board:
Client Testimonial
With over 500 employees across multiple branches, we needed a workforce management solution that was not only secure and scalable, but also easy to administer across our operations. The implementation of facial recognition, biometric turnstiles, and seamless Sage payroll integration gave us complete visibility and control over both attendance and access—fundamentally transforming the way we operate. One of the standout advantages has been the support from the Timeline team—their expertise, responsiveness, and hands-on approach have been instrumental in resolving payroll queries quickly and accurately. Additionally, the ability to create and manage rosters directly in the system has brought a new level of efficiency to our manufacturing environment, allowing us to update shift schedules and align production planning effortlessly. It’s a solution that has added real value across every layer of our workforce management.
— Neeta, Lil Masters Diapers Manufacturers
Conclusion
Lil Masters Diapers Manufacturers is a shining example of how combining biometric facial recognition, physical access control, and integrated software can transform time and attendance management. The solution now supports their expansion, security standards, and HR efficiency — laying the groundwork for future growth.
Case Study: Mugg & Bean – Streamlining Time and Attendance Across Multiple Locations
Client: Pierre Kania, Mugg ‘n Bean/ Wimpy
Industry: Retail, Restaurants
Employee Count: Employees: 200+
Solutions Implemented: ZKTeco Facial and fingerprint Biometric System, Jarrison Time Software, Sage Payroll Integration
Client Since: 2015
Locations:
Mugg & Bean is a well-known South African restaurant franchise recognised for its generous portions, quality coffee, and excellent customer service. With several busy outlets across Gauteng, efficient management of staff attendance, time tracking, and workforce visibility is crucial to maintaining operational consistency and service excellence.
Prior to implementing a centralised biometric time and attendance solution, Mugg & Bean faced several challenges across their multiple sites:
Manual clocking processes led to inconsistent and inaccurate time records.
Difficulty monitoring staff attendance across different branches.
Delays in payroll processing due to manual data consolidation.
Risk of “buddy clocking” (one employee clocking in for another) which affected accountability.
The client required a reliable, automated, and scalable biometric solution that could handle both fingerprint and facial recognition, ensuring quick, secure, and accurate employee verification across all sites.
In 2015, Timeline Monitoring Supplies partnered with Mugg & Bean to deploy a comprehensive biometric time and attendance system powered by Jarrison Time Software. The implementation included:
Fingerprint and Facial Recognition Devices at each site for flexible and hygienic clocking options.
Centralised Data Management, allowing attendance data from all branches to be synced and monitored from head office.
Automated Reporting and Integration with payroll, significantly reducing administrative workload.
Real-time Monitoring, enabling management to track attendance, late arrivals, and absenteeism instantly.
Each branch—Mall at Reds, Woodlands Mall, Linton’s Mall, The Grove, Centurion Mall, and Wimpy Brooklyn—was equipped with dedicated biometric readers, ensuring reliable performance even in high-traffic environments.
Since implementing the system, Mugg & Bean has achieved significant operational improvements:
Enhanced Accuracy: 100% elimination of manual errors and buddy clocking.
Improved Efficiency: Payroll processing time reduced by up to 60%.
Central Control: Pierre and management can access attendance data from all sites through one central platform.
Flexible and Scalable: New devices or locations can easily be added as the business expands.
Employee Accountability: Staff are more punctual and aware that attendance is accurately monitored.
“Since partnering with Timeline Monitoring Supplies, our time and attendance management has become seamless across all branches. The biometric systems are reliable, easy to use, and have made a big difference in managing staff more efficiently.”
— Pierre Kania, Mugg & Bean Franchise Owner
For Mugg & Bean, implementing a biometric time and attendance system across multiple locations provided the control, accuracy, and visibility needed to manage a dynamic workforce effectively. The combination of fingerprint and facial recognition technology ensured secure and flexible employee verification, supporting both daily operations and long-term business growth.
Hardware: Biometric Fingerprint and Facial Recognition Readers
Software: Jarrison Time Software
Services Provided: Installation, Configuration, Ongoing Support, and Maintenance
Case Study: Rosond – Centralised Biometric Time & Attendance and Custom Sage 300 Integration
Client: Stanley Ramiah
Company: Rosond
Industry: Mining and Exploration Services
Employee Base: Multi-site workforce
Active System Users: 8
Biometric Solution: ZKteco M4 Facial Recognition
Access Control: Vehicle card-based access at head office
Payroll System: Sage 300 with custom API integration
Implementation Date: November 2019
Overview
Rosond, a well-established name in the mining and exploration sector, operates across some of South Africa’s most remote and demanding sites. With the need for centralised employee attendance monitoring, secure access control, and seamless payroll integration, Rosond partnered with Timeline Monitoring Supplies to deploy a powerful, unified solution. Since November 2019, the system has streamlined Rosond’s time & attendance processes, tightened access security, and significantly enhanced payroll efficiency.
Client Needs and Challenges
Before engaging with Timeline Monitoring Supplies, Rosond faced several operational challenges:
Rosond needed a scalable, centralised, and intelligent system that could meet the demands of a growing multi-branch organisation while integrating tightly with Sage 300.
Solution Delivered
Timeline Monitoring Supplies provided a fully integrated biometric time & attendance solution with custom payroll connectivity and enhanced physical access control:
Hardware Implementation
Software and Integration
Operational Tools
Key Benefits & Outcomes
Client Feedback
“The system has become a core part of how we manage our workforce. From secure biometric access to accurate Sage 300 payroll exports, the integration is seamless. The custom reports and the real-time visibility we now have across all our sites are invaluable.”
– Stanley Ramiah, Rosond
Are You Ready to Streamline Your Multi-Site Workforce?
Let us help you automate your time and attendance, secure your access points, and make payroll a breeze — just like we did for Rosond.
Case Study: Malelane Garage Group Achieves Unified Workforce Management with Facial & Fingerprint Biometrics and Seamless Sage 300 Integration
Client: Frank Erasmus, Group HR Manager
Company: Malelane Garage (Pty) Ltd
Location: Malelane, Mpumalanga
Industry: Automotive, Retail & Hospitality
Employees: 500
Companies in the Group: 16 (including Toyota, Midas, Engen, Pizza Perfect, Suzuki Dealer)
Managers Handling Approvals: 6
Biometric Solutions: Hikvision Facial Recognition & ZKTeco Fingerprint
Payroll Integration: Sage Premier (historical), now upgraded to Sage 300 Cloud API
System Go-Live: November 2016
Overview
Managing a workforce across 16 companies in diverse industries —from car dealerships to fast food franchises—requires precision, flexibility, and robust system integration. Since 2016, Malelane Garage (Pty) Ltd has relied on Timeline Monitoring Supplies to provide a scalable biometric time & attendance solution with seamless integration into their evolving payroll systems.
The Challenge
Malelane Garage needed a workforce management solution that could:
The Solution
Timeline Monitoring Supplies delivered a long-term solution that has evolved with the client’s growing needs:
Hikvision Facial Recognition & ZKTeco Fingerprint Terminals
Time & Attendance System with Multi-Manager Access
Sage Premier Integration (2016–2023) 2016 – 2024
Migration to Sage 300 Cloud API (2023–Present) 2024 – present
Key Benefits
Client Testimonial
“Managing time and payroll across 16 different companies used to be a huge challenge. Timeline Monitoring Supplies delivered a biometric and software solution that just works—year after year. The transition to Sage 300 in the cloud was smooth and took our efficiency to the next level.”
— Frank Erasmus, Group HR Manager, Malelane Garage (Pty) Ltd
Conclusion
With a hybrid biometric system and seamless Sage payroll integration, Malelane Garage (Pty) Ltd has future-proofed its time and attendance management. From 2016 to today, this solution continues to support scalable growth, payroll accuracy, and operational control—across one of the most complex group structures in the automotive , hospitality and retail space.
Client Success Story: Silveray Stationary Company Enhances Workforce Efficiency with Suprema Biometric and Jarrison Time Integration
Client: Wynand Muller, Silveray Stationary Company div. Bidvest Paper Plus
Industry: Manufacturing / Distribution
Locations: Johannesburg ,Durban & Cape Town
Solutions Used: Suprema Biometric System, Jarrison Time Software, Sage Payroll Integration
Implemented Since: May 2019
Overview
Silveray Stationary Company, a respected name in the manufacturing and distribution sector, needed a reliable, accurate, and secure Time & Attendance system to manage workforce operations across three key locations: Johannesburg, Durban and Cape Town. With the need to streamline attendance tracking, tighten security, and improve payroll efficiency, Silveray partnered with Timeline Monitoring Supplies to implement a fully integrated solution.
The Challenge
Before 2019, Silveray faced several operational hurdles:
The Solution
In May 2019, Silveray deployed the Suprema Biometric System with Antipassback controls across branches. This solution was integrated with Jarrison Time Software, which in turn was directly linked to Sage 300 Payroll.
Key Components Implemented:
The Results
Since implementation, Silveray has seen measurable improvements:
Client Testimonial
“Since implementing the Suprema Biometric system with Jarrison Time and Sage integration, managing our workforce has become far more efficient and secure. The system has paid for itself through the time saved and the accuracy it brings to payroll. It’s an essential part of our operations now.”
— Wynand Muller, Silveray
Conclusion
Silveray’s success with the Suprema and Jarrison Time solution highlights the impact of integrating cutting-edge biometrics with intelligent software and payroll systems. With real-time control, centralized visibility, and fully compliant payroll processes, Silveray has positioned itself for long-term operational efficiency.
Case Study: Streamlining Workforce Management at Manhattan Hotel Operations
Client: Willie van der Wal, Human Resources Manager
Company: Manhattan Hotel Operations
Industry: Hospitality
Employees: 150
Managers: 14 approving timesheets and handling payroll
Solution Implemented: T&A Software with Morpho Biometric System
Integrated Payroll: Sage Premier Payroll
Go-Live Date: March 2017
Background
Manhattan Hotel Operations, a well-known hospitality provider, required a robust time and attendance solution to manage its dynamic workforce of 150 employees. With 14 department managers overseeing multiple shifts and responsibilities, the hotel needed a system that could handle complex scheduling and streamline payroll processes.
The Challenge
Prior to implementation, the HR department encountered:
The Solution
In March 2017, Timeline Monitoring Supplies implemented a comprehensive solution using Jarrison Time software with Morpho Biometric terminals, along with full integration to Sage Premier Payroll.
Key features included:
Shift Scheduling Simplified
To manage rotating rosters and ensure optimal staffing levels across all departments, Manhattan Hotel Operations also adopted the Shift Scheduling module. This has empowered management to:
This level of control has helped the hotel maintain high service levels while keeping labour costs in check.
The Results
Client Feedback
“The addition of Shift Scheduling to our T&A solution has made a significant difference in how we manage staff rosters. Combined with Sage integration and biometric tracking, it has made our HR and payroll process more accurate and efficient than ever.”
– Willie van der Wal, Human Resources Manager
Case Study: BSure Insurance Advisors – Streamlined Time & Attendance with Facial Recognition & Payroll Integration
Background
BSure Insurance Advisors, a growing financial services firm with over 450 employees, needed a reliable, automated solution to manage both workforce attendance and secure access to their premises. Their existing fingerprint system controlled access to key areas but lacked the flexibility to meet new operational demands.
The Challenge
Managing a large team across multiple offices created several challenges:
Manual interventions in time & attendance caused payroll delays.
Limited visibility for managers to track attendance and leave in real time.
No unified system for secure access and accurate workforce monitoring.
A need for automated reporting to deliver insights to management without human intervention.
Our Solution
In October 2024, we implemented a facial recognition reader to streamline employee time & attendance while integrating it with the existing fingerprint access control system. This hybrid setup ensured:
Seamless Access Control: Fingerprint readers continued to secure doors and key locations.
Facial Recognition for T&A: Fast, touchless clock-ins to reduce bottlenecks and eliminate “buddy clocking.”
Sage 300 Integration: Direct synchronization of attendance data with payroll and leave management.
Automated Reporting: Reports scheduled and sent to management at precise times, eliminating manual compiling.
The Results
Since implementation, BSure Insurance Advisors has achieved:
Faster Payroll Processing: Automated integration with Sage 300 reduced errors and cut processing time significantly.
Stronger Security: Dual biometric systems (facial + fingerprint) improved accountability and compliance.
Improved Workforce Oversight: Managers now receive automated reports exactly when needed, ensuring timely decision-making.
Higher Employee Satisfaction: Streamlined leave integration reduced disputes and improved transparency.
Conclusion
By adopting a modern, hybrid biometric solution integrated directly with Sage 300, BSure Insurance Advisors successfully transformed their time & attendance and access control management. Automation now drives efficiency, security, and accuracy across the organization—saving time for HR and giving management real-time control.
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